Safety
BACKGROUND CHECKS
Drivers on the platform must complete a full FBI background check and fully meet all of the DC taxicab regualtory and licensing requirements before they are allowed to operate on the platform.
PROOF OF INSURANCE
Vehicle owner must present current insurance coverage with appropriate liability limits per current law for a For-Hire vehicle
TRACK YOUR VEHICLE
From your smartphone you can track the progress of the vehicle. You will see the ETA and receive a text message when the vehicle arrives
PERSONAL INFORMATION
You will receive the driver information and ETA when the vehicle is dispatched but the driver will never see your cellphone number. You and the driver can communicate through a private company line
SUPPORT
You can always directly reach our 24/7 live-support center en-route or after the ride is complete
EMERGENCY RESPONSE
Our 24/7 Dispatch center monitor rides in progress and can pinpoint your exact location in case of an emergency and alert authorities