Drivers on the DChail platform must complete FBI background check and meet all of DC taxicab regualtory and licensing requirements before they can operate.
PROOF OF INSURANCE
Vehicle owner must have current insurance coverage with appropriate liability limits per current law for a For-Hire vehicle
TRACK YOUR VEHICLE
Track trip status, assigned driver and vehicle in real-time. Reaceive text message when the driver is assigned and vehicle arrives
PRIVACY
Your personaL information including telephone number is never shared with the driver or third party service
SUPPORT
You can always directly reach our 24/7 live-support center en-route or after the ride is complete
EMERGENCY RESPONSE
Our 24/7 Dispatch center monitor all rides and will readily respond in the event of passenger or driver emergency
